Doctora vs Heidi
Heidi is a flexible general-medicine ambient scribe with customizable note templates across hundreds of specialties. Doctora is built specifically for optometry — it structures the entire per-eye exam, codes it with ICD-10 and CPT, and writes it into the optometry EHR you already run. Here's an honest, up-to-date comparison.
The short answer
Heidi and Doctora both use ambient capture with provider review. The difference is depth and destination. Heidi is a general-medicine scribe whose output is a narrative note or a customizable text template, pushed into general EHRs on higher tiers. Even its eye-exam templates render prose. Doctora is built for the optometric exam: it structures the whole visit into more than 100 discrete chart fields recorded per eye, generates ICD-10 and CPT codes with each charge linked to its diagnosis, and writes it into RevolutionEHR, Eyefinity, EyeCloudPro, CrystalPM, or OfficeMate.
Doctora vs Heidi at a glance
| Capability | Doctora | Heidi |
|---|---|---|
| Built from day one for optometry | Optometry only, by optometrists | General, multi-specialty (200+) |
| Ambient voice capture | ||
| Structured exam fields, per eye (not just a note) | Notes & templates render prose | |
| Documents the full encounter (assessment & plan) | As a note | |
| Generates ICD-10 + CPT codes | ?ICD-10 + SNOMED suggestions; no CPT/E&M claim | |
| Links each charge to its supporting diagnosis | ?No public claim | |
| Writes into your optometry EHR's chart fields | Pushes the note to general EHRs; no optometry EHRs | |
| Works across multiple optometry EHRs | RevolutionEHR, Eyefinity, EyeCloudPro, CrystalPM, OfficeMate | Many EHRs, none optometry |
| HIPAA compliant + signs a BAA | BAA on higher tiers | |
| Pricing | Paid add-on, works with your current EHR | Free tier plus paid plans; BAA and EHR push on higher tiers |
✓ yes · ✗ no · ? not specified in published materials. Comparison based on publicly available information as of June 8, 2026. Heidi and Heidi Health are trademarks of their owner; Doctora is not affiliated with or endorsed by them.
What is Heidi?
Heidi (Heidi Health) is a general-medicine ambient AI scribe used across many specialties and countries. It listens to in-person or telehealth encounters and generates clinical documentation, with a large library of customizable templates and companion features for clinical reference and patient communication. Heidi markets documentation across more than 200 specialties.
Heidi suggests ICD-10 and SNOMED-CT codes for the clinician to confirm, integrates with a long list of general-medicine EHRs, and on higher tiers can push the finished note back into those systems. Its published integration list does not include optometry EHRs (as of June 2026), and its output is narrative or templated text rather than discrete per-eye chart fields.
What is Doctora?
Doctora is an AI medical scribe built specifically for optometry that works with the EHR you already use. It listens to the exam, structures the entire visit into the discrete chart fields your record uses, recorded per eye, and writes it back into your EHR for you to review and approve.
Instead of a flexible template you customize and a note you paste, you get the finished, coded optometric chart — history through assessment and plan, with ICD-10 and CPT codes — across RevolutionEHR, Eyefinity, EyeCloudPro, CrystalPM, and OfficeMate.
See how Doctora's AI scribe works →Doctora documents the entire encounter
A customizable note template still gives you prose. Doctora structures the whole optometric visit — more than 100 discrete, optometry-specific fields, recorded per eye — and then generates the coding to match.
Background & history
Ocular and medical history, medications, allergies, family history, and review of systems.
Chief complaint & HPI
The patient's reason for the visit and a structured history of present illness.
Entrance testing & visual acuity
Aided and unaided distance and near acuity, recorded per eye.
Pupils, motility & alignment
Pupil testing, extraocular motility, cover test, and confrontation fields.
Refraction
Final spherocylindrical refraction, add, and best-corrected acuity per eye.
Tonometry (IOP)
Intraocular pressure readings with method and timing, per eye.
Slit lamp / anterior segment
Lids, lashes, conjunctiva, cornea, anterior chamber, iris, and lens findings.
Posterior segment / fundus
Vitreous, optic nerve and cup-to-disc, macula, vessels, and periphery.
Special testing
Imaging and ancillary testing such as OCT and visual fields, with results.
Assessment
A structured assessment tied to the findings documented in the exam.
Plan & patient education
The plan for each diagnosis, including follow-up and recommendations.
ICD-10 + CPT codes
Diagnosis and procedure codes generated from the visit, with each charge linked to its supporting diagnosis.
Template-flexible isn't the same as optometry-built
Heidi's strength is flexibility: you can build a template for almost any visit, including an eye exam. But a hand-built eye-exam template still emits a paragraph of text. It doesn't map a refraction, a slit lamp finding, or an intraocular pressure into the discrete, per-eye fields your optometry EHR expects — you still place that data yourself.
Doctora was built for that exam from day one, by optometrists. It captures the visit as the same structured fields your EHR uses, right and left, and writes them in — then generates ICD-10 and CPT codes and links each charge to its supporting diagnosis. You review and approve a finished chart instead of formatting and placing a note.
Capture the visit however you work
Doctora meets you wherever you chart: on your computer, with the iPhone/iPad app, or with a pocket-sized recording device for hands-free exam rooms. Whichever you pick, the structured exam ends up in the same place — your EHR's real chart fields, ready for your review.
One scribe for the whole visit — on the optometry EHR you already run
From the chief complaint to the coded plan, Doctora handles the full record. The structured exam flows into the chart fields your staff already use; you review, approve, and it's saved — no retyping, no formatting a template, no placing data field to field.
When Heidi might be the right fit
If you work across multiple specialties, value a highly customizable, template-driven scribe, or want a free tier to start, Heidi is a capable and well-regarded option.
Optometry practices tend to choose Doctora when they want the eye exam captured as structured, per-eye chart fields rather than a template of prose, want ICD-10 and CPT coding tied to the diagnosis, or want the documentation written directly into an optometry EHR like RevolutionEHR, Eyefinity, EyeCloudPro, CrystalPM, or OfficeMate. See how all the optometry AI scribes compare →
Frequently asked questions
- Is Heidi built for optometry?
- No. Heidi (Heidi Health) is a general-medicine, multi-specialty AI scribe — it markets documentation across more than 200 specialties, and its specialty list centers on family medicine, medical specialists, nurse practitioners, mental health, allied health, and dentistry (as of June 2026). Heidi's open template library does include eye-exam templates, but those produce a narrative note rather than the structured, per-eye optometric exam. Doctora is built specifically for optometry, by optometrists, and captures the whole encounter as discrete chart fields recorded per eye.
- Does Heidi work with optometry EHRs like RevolutionEHR or Eyefinity?
- Heidi integrates with a large list of general-medicine EHRs — names like Epic, Oracle Cerner, athenahealth, and eClinicalWorks — and on higher tiers can push the finished note back into those systems. Its published integration list does not include optometry EHRs such as RevolutionEHR, Eyefinity, EyeCloudPro, CrystalPM, or OfficeMate (as of June 2026). Doctora works across all five of those optometry EHRs and writes the structured exam into your chart fields.
- Does Heidi generate ICD-10 and CPT codes?
- Heidi suggests ICD-10 and SNOMED-CT codes as you document, for the clinician to confirm; its published materials do not describe generating CPT or E&M procedure codes, or linking each charge to its supporting diagnosis (as of June 2026). Doctora generates both ICD-10 and CPT codes from the documented encounter and links each charge to the diagnosis that supports it.
- What is the best Heidi alternative for an optometry practice?
- Doctora is the leading alternative for optometry. Heidi is a flexible, template-driven scribe for many specialties; Doctora is purpose-built for the optometric exam — it captures the whole visit as more than 100 discrete, per-eye chart fields, generates ICD-10 and CPT codes, and writes the structured exam into RevolutionEHR, Eyefinity, EyeCloudPro, CrystalPM, or OfficeMate, so the chart is finished, not just drafted.
- Does Doctora replace my EHR?
- No. Doctora is a scribe that layers on top of the EHR you already use — there is no migration and no data conversion. The structured exam flows into the chart fields your staff already use, and you review and approve before it is saved.
- Is Doctora HIPAA compliant?
- Yes. Doctora is HIPAA compliant, encrypts data in transit and at rest, and signs a Business Associate Agreement (BAA) with your practice.
The scribe built for the optometric exam
Keep your EHR. Add the scribe that captures the whole per-eye exam, codes it, and writes it into your chart. Works with your current optometry EHR, no migration required.
Works with your current EHR · HIPAA compliant · No contracts