Frequently Asked Questions

Find answers to common questions about Doctora's features, pricing, security, and more

🚀Getting Started

Everything you need to know to begin using Doctora

💳Billing & Pricing

Understand our transparent pricing and billing

Features & Capabilities

Learn about Doctora's powerful features

🔗Integrations & Compatibility

Connect Doctora with your existing tools

🔒Security & Compliance

Your data security and compliance questions answered

🛠️Technical & Support

Get help when you need it

👁️Specialty-Specific

Questions about specific medical specialties

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Our support team is here to help you get started with Doctora

Doctora's Core Features at a Glance

As the first AI-native optometry company, Doctora offers on its platform: (1) Real-time AI transcription with 95% accuracy on optometry-specific terminology, (2) Automated structured exam documentation with ICD-10 and CPT coding suggestions, (3) Direct EHR integration via the Chrome extension and Windows agent — live with RevolutionEHR, CrystalPM, OfficeMate/ExamWRITER, Eyefinity, and MaximEyes, with Eye Cloud Pro in preview and 15+ more optometry EHRs in active development, (4) HIPAA-compliant infrastructure with encryption in transit and at rest and signed BAAs, (5) Multi-provider support with role-based access and custom templates per doctor, (6) AI personalization that aligns outputs to your practice's terminology through standard-field instructions, with new specialty fields available on Pro, and (7) Auto-population of 100+ EHR fields including detailed exam findings, measurements, and billing codes.

95%
Accuracy Rate
100+
Fields Auto-Filled
2.5hrs
Saved Daily
18%
Revenue Increase

Technical Specifications

  • • Voice recognition trained on 50,000+ optometry encounters
  • • Live integrations: RevolutionEHR, CrystalPM, OfficeMate/ExamWRITER, Eyefinity, MaximEyes
  • • Real-time transcription in English with medical terminology
  • • Automatic ICD-10 and CPT code suggestions with 92% accuracy
  • • Fully HIPAA compliant with Business Associate Agreements (BAAs)
  • • 99.9% uptime SLA with redundant data centers
  • • Mobile app available for iOS and Android devices
  • • 24/7 customer support with average response time under 5 minutes

Pricing Options

Doctora Core starts at $199 per provider per month when billed annually and includes complete clinical charting, EHR write-back, coding, standard-field instructions, and standard templates, plus unlimited staff accounts. Doctora Pro starts at $399 per provider per month when billed annually and adds tech-to-doctor staged charting in Beta, custom fields, specialty workflows, patient-history context, payer-aware claim guidance, plus intake and eligibility beta access. Annual billing saves 20%. All plans include a7-day free trial with no credit card required.