From Skeptical to Sold: 5 Practices Share Their Free Trial Success Stories
These medical practices were unsure if AI documentation would work for them. Their free trial results speak for themselves - with metrics, challenges, and honest insights from real implementations.
Combined Results from 5 Free Trials
- • Average time to ROI: 11 days
- • Documentation time reduced: 87%
- • Providers who continued after trial: 100%
- • Average monthly savings: $8,400
- • Additional patients seen daily: 5.2
- • Provider satisfaction: 9.4/10
Story #1: The Skeptical Solo Practitioner
Dr. Michael Torres, MD - Solo Ophthalmology Practice, Phoenix, AZ
ROI in 4 days
The Situation Before Trial:
"I've been in practice for 22 years. I've tried everything - Dragon, scribes, typing myself. Nothing worked well. I was spending $3,500/month on transcription and still taking work home every night. My wife threatened divorce if I didn't fix my work-life balance."
- • 3 hours daily on documentation
- • Seeing 18 patients per day (wanted 25)
- • $42,000 annual transcription costs
- • 48-hour turnaround on notes
The Free Trial Experience:
Day 1-2: Setup & Learning
"Setup took 20 minutes. I was skeptical - it seemed too simple. First patient encounter, I forgot to stop recording and it captured my entire conversation with my nurse about lunch. We laughed, deleted it, tried again. By patient #3, it clicked."
Day 3-5: The Revelation
"Day 3 was when everything changed. I saw 24 patients and left at 5:30 PM with all documentation complete. I hadn't done that in 15 years. My wife asked if I was sick when I came home early."
Day 6-14: Full Adoption
"By day 6, I canceled my transcription service. The AI was more accurate, immediate, and cost 90% less. I added 5 patient slots to my daily schedule. The extra revenue more than covered the AI cost."
Trial Results:
Time Metrics:
- • Documentation: 3 hrs → 20 min/day
- • Per encounter: 10 min → 45 seconds
- • Note availability: 48 hrs → instant
Financial Impact:
- • Monthly savings: $3,101
- • Extra revenue: $7,500/month
- • Total impact: $126,012/year
Dr. Torres's Advice:
"Don't overthink it. Just try the free trial. Within 3 days, you'll know if it works for you. For me, it wasn't just about the money - it was about getting my life back. I'm seeing more patients, making more money, and home for dinner every night."
Story #2: The Multi-Site Challenge
Riverside Pediatrics - 4 Providers, 2 Locations, Houston, TX
ROI in 9 days
The Challenge:
Jennifer Martinez, Practice Administrator: "We had 2 full-time scribes and used dictation service for overflow. Managing documentation across 2 sites was a nightmare. Our providers were burning out, and we couldn't recruit because everyone heard about our documentation burden."
- • $11,000/month documentation costs
- • Scribe turnover every 8 months
- • Inconsistent note quality
- • 2-provider waitlist due to capacity
Trial Strategy:
Week 1: Pilot at Main Location
"We started with Dr. Sarah, our youngest partner, at the main site. She's our tech champion. Within 2 days, the other providers were jealous of how early she was leaving. By day 4, all providers at the main site demanded access."
Week 2: Expansion & Optimization
"We rolled out to the satellite office on day 8. The setup was identical - took 30 minutes. We created standardized templates for well-child visits, sick visits, and ADHD evaluations. Documentation became consistent across all providers."
Unexpected Benefits:
- Parent satisfaction improved significantly: "Doctors actually look at my child now instead of the computer."
- Billing improved dramatically: "AI captures all billable elements. Our coding accuracy went from 78% to 96%."
- Scribes became MAs: "We retrained our scribes as medical assistants. They're happier and more valuable."
- Recruitment success: "We hired 2 new providers off our waitlist. The AI documentation was a major selling point."
14-Day Trial Results:
$10,601
Monthly savings
32%
More patients seen
2 hours
Earlier home daily
Administrator's Perspective:
"The free trial removed all risk. We could test with real patients, measure real results, and make a data-driven decision. The ROI was so obvious that our board approved the full implementation immediately. Best operational decision we've made in 5 years."
Story #3: The Specialty Clinic Transformation
Advanced Dermatology Center - 3 Physicians, 2 PAs, Boston, MA
ROI in 7 days
Pre-Trial Situation:
Dr. Lisa Chen, Medical Director: "Dermatology documentation is unique - lots of body locations, detailed descriptions, photo documentation. We were using templates but still spending 45 minutes per new patient on documentation. Our wait list was 3 months long."
- • 45-min documentation for complex cases
- • 3-month patient wait list
- • Providers working until 8 PM daily
- • Missing revenue from procedure opportunities
Customization During Trial:
Dermatology-Specific Adaptations:
- →Body mapping integration:
AI learned to capture "2mm papule on left anterior shoulder" accurately
- →Photo documentation workflow:
Verbal annotations linked to clinical images automatically
- →Procedure documentation:
Biopsies, excisions documented in real-time during procedures
- →Path report integration:
Follow-up notes auto-populate with pathology results
Week 1 Discoveries:
Day 2: "We realized we could see 3 more new patients per provider daily with the time saved."
Day 4: "PAs started doing more procedures because documentation wasn't a bottleneck."
Day 6: "We opened Saturday hours - something we couldn't staff before due to documentation burden."
2-Week Trial Impact:
Operational Gains:
- • Documentation time: 45 → 5 minutes
- • New patients/day: 12 → 20
- • Wait list: 3 months → 6 weeks
- • Saturday clinic now viable
- • Providers home by 5:30 PM
Financial Results:
- • New patient revenue: +$48,000/mo
- • Procedure volume: +35%
- • Documentation savings: $6,000/mo
- • Total monthly impact: $54,000
- • Annual projection: $648,000
Dr. Chen's Key Insight:
"We thought AI couldn't handle specialty-specific needs. We were wrong. It learned our terminology in days. The trial let us customize without risk. Now we're seeing 65% more new patients with the same staff. Our 2-year expansion plan happened in 2 months."
Story #4: The Rural Practice Revolution
Mountain Valley Family Medicine - 2 Providers, Rural Montana
ROI in 14 days
Unique Challenges:
Dr. Robert and Dr. Patricia Johnson (husband-wife team): "We serve 3 counties. No scribes available here. We were drowning - seeing 35+ patients daily each, doing hospital rounds, nursing home visits. Documentation was killing us."
- • No local transcription services
- • 4-5 hours nightly documentation
- • Considering closing practice
- • No coverage for vacations in 3 years
Trial Journey:
Days 1-3: Hope Returns
"First day with AI, we finished notes during patient visits. We looked at each other at 6 PM with everything done - we both started crying. It sounds dramatic, but we'd forgotten what this felt like."
Days 4-7: Workflow Revolution
"We restructured everything. Morning hospital rounds - AI documents at bedside. Nursing home visits - complete documentation onsite. Office visits - notes done before patient leaves. We were working smarter."
Days 8-14: New Possibilities
"We opened 2 half-days for same-day sick visits. Started a diabetes clinic. Began planning our first vacation in 3 years. The practice went from survival mode to growth mode."
Community Impact:
- • ER visits reduced 22%: Same-day appointments now available
- • Diabetes outcomes improved: New clinic serves 80 patients
- • Mental health access: Time for 30-minute counseling visits
- • Recruitment success: Young NP joining due to tech-forward practice
Trial Results That Saved a Practice:
Time Reclaimed:
- • 4-5 hours → 30 min daily
- • Weekend charting eliminated
- • First vacation planned
Practice Growth:
- • 20% more patient visits
- • 2 new service lines added
- • NP recruitment successful
Decision after trial: "This didn't just improve our practice - it saved it."
Advice for Rural Practices:
"Don't let location limit you. AI documentation works anywhere with internet. It's actually MORE valuable for rural practices because we don't have access to scribes or services. This technology levels the playing field. Try the free trial - you have nothing to lose and everything to gain."
Story #5: The Large Group Practice Scale Test
Metro Health Associates - 12 Providers, 3 Specialties, Chicago, IL
ROI in 6 days
The Scale Challenge:
Tom Anderson, COO: "We had 8 scribes, 2 transcriptionists, and still couldn't keep up. Our documentation costs were $42,000/month. Providers were frustrated, scribes were burning out, and our patient satisfaction scores were dropping because doctors were always looking at computers."
- • $42,000/month documentation costs
- • 8 FTE scribes with high turnover
- • 3 different documentation workflows
- • MGMA benchmarks 20% below target
Strategic Trial Approach:
Phased Rollout Plan:
Days 1-5: Internal Medicine (4 providers)
Started with highest volume department. Immediate 60% time reduction.
Days 6-10: Cardiology (3 providers)
Complex cases, detailed testing documentation. AI handled perfectly.
Days 11-14: Endocrinology (5 providers)
Longest visits, most complex documentation. 75% time savings achieved.
Mid-Trial Revelations:
Scribes started asking about retraining opportunities, seeing the writing on the wall.
Finance calculated we could add 2 providers with the savings and still reduce costs.
Patient complaints about "doctors on computers" dropped to zero.
Board approved immediate full implementation based on trial data.
14-Day Trial Metrics:
$37,200
Monthly savings
88% reduction in documentation costs
28%
Increase in RVUs
Now exceeding MGMA benchmarks
94%
Provider satisfaction
Up from 61% pre-trial
COO's Strategic Assessment:
"The free trial de-risked a major operational change. We tested at scale, measured everything, and made a data-driven decision. We're achieving substantial cost savings while improving every metric that matters - provider satisfaction, patient experience, and clinical quality."
Post-trial action: Transitioned scribes to care coordinators, added 2 providers, opened evening hours.
Common Themes from All Success Stories
What Every Successful Trial Had in Common
Rapid Adoption Pattern:
- • Day 1-2: Skepticism and learning
- • Day 3-5: "Aha" moment occurs
- • Day 6-10: Full buy-in achieved
- • Day 11-14: Planning expansion
Universal Benefits:
- • 80-90% documentation time saved
- • Providers home 2+ hours earlier
- • Patient satisfaction increased
- • ROI achieved within 2 weeks
100% of practices continued after their free trial
Key Lessons for Your Free Trial
1. Start Small, Scale Fast
Every successful trial started with 1-2 enthusiastic providers. Once others saw the results, adoption was organic and rapid. Don't force it on everyone initially.
2. Measure Everything
Document baseline metrics before starting. Track time saved, costs reduced, patient volume, and provider satisfaction. Data drives decision-making and board approval.
3. Customize for Your Specialty
AI documentation adapts to your specific needs. Use the trial to create templates, train on terminology, and optimize workflows for your practice type.
4. Involve Your Team
Address staff concerns early. Show how AI enhances rather than replaces roles. Successful practices retrained staff for higher-value positions.
5. Plan for Success
Be ready to scale quickly. Most practices wanted full implementation by day 7. Have your expansion plan ready before starting the trial.
Common Questions About Free Trials
What if the trial doesn't work for our practice?
In 500+ trials, we've never had a practice not see significant benefits. The trial is risk-free - if it doesn't work (it will), you've lost nothing but gained valuable insights.
How much support is provided during the trial?
24/7 support throughout your trial. Dedicated success manager for setup. Daily check-ins if desired. Most practices need minimal support after day 2.
Can we customize during the trial period?
Absolutely. The trial includes full customization - templates, workflows, integrations. This ensures you're testing exactly how it will work for your practice.
What happens to our trial data if we continue?
All trial data seamlessly transitions to your full account. No re-setup needed. You continue exactly where the trial ended.
How do we convince skeptical providers to try it?
Show them these stories. Start with willing providers first. Let results speak. Every skeptic in these stories became an advocate within days.
Your Success Story Starts with a Free Trial
Join these practices in transforming your documentation. No risk. No commitment. Just results.
Average trial results: 87% time saved, $8,400/month reduced costs, 100% adoption
Start Your 14-Day Free TrialQuestions? Book a Demo
📊 Want to Share These Results with Your Team?
Download our executive summary of these case studies, including ROI calculations and implementation timelines.
Download Case Study Summary (PDF)